Request account deletion
The account deletion request channel has not yet been activated on this website. No deletion request can currently be submitted here. The official contact will appear on this page when confirmed.
Opening this page or an email draft does not submit or complete a deletion. If an official request address is shown above, send your request from your email app and keep a copy.
What to include in a request
- Whether the account belongs to a RideGo rider or a RideGo Partner.
- The phone number or email associated with the account, shared only with the verified support channel.
- A clear request to delete the account and its associated personal data.
Do not include passwords, one-time passcodes, payment-card numbers or copies of identity documents in an initial email. The operator may need to verify that you control the account before acting.
Data and records
Deleting an app from your phone is different from deleting an account or server records. An account-deletion request should identify both the account and the associated personal data you want removed.
The exact data deleted, any records retained, the reason for retention and the retention period have not yet been confirmed in an app-specific privacy notice on this website. This page does not promise that all records are erased immediately.
Confirmation and follow-up
Once a request is received through an active official channel, ask for confirmation of receipt, any identity-check steps, the expected completion date and an explanation of records that must be retained. A response deadline has not been published here.
For current contact availability, see Contact Us. For this website's own data practices, see the Privacy Policy.