Contact RideGo Support
Official email support
For account assistance, ride-related questions, technical issues, privacy inquiries and general support, contact our team by email.
Email: support@ridego.app
There is no contact form on this site, and viewing this page does not send a support request. Support hours and response times have not been announced.
What do you need help with?
Riders
App availability, launch status and booking guidance.
Visit the Help CentreDriver partners
What to check before onboarding and accepting trips.
Read Driver TermsPrivacy
How the RideGo customer app and this website handle information.
Customer app privacy policy Website privacy noticeAccount deletion
How to request deletion of your account and what to include in the request.
Account DeletionWhen contacting support
Include a short description of the issue and, if relevant, your booking reference, app name and device type. Share only the information needed to understand the issue.
Never send passwords, sign-in codes, full payment-card details or identity documents by unsolicited email. Confirm you are using an official RideGo address before sharing account information.
Urgent safety concerns
This website is not monitored as an emergency channel. If you or someone else is in immediate danger, contact your local emergency service. Do not wait for a website or email reply.
About this website
This is the public RideGo information website at www.ridego.app. Its city and app availability pages are the place to check published launch status.
Operator: RideGo Enterprises (also trading as RideGo Services), a sole proprietorship of Kanna Rajasekhar. Support email: support@ridego.app.